
Before the launch of the Orion spacecraft on Wednesday, NASA’s Artemis II lunar mission — the first in half a century — had already encountered a series of intricate challenges, including hydrogen and helium leaks, an issue with the heat shield, and technical faults with its safety mechanisms. Now in orbit, these four courageous astronauts confront their greatest challenge yet: Microsoft Outlook.
On the initial day of their 10-day journey in space, Artemis II Commander Reid Wiseman experienced issues with Microsoft Outlook and reached out to Mission Control for technical assistance, as seen in the launch communication livestream.
Initially, Wiseman encountered problems related to the Optimus software, but then he identified a more common issue: Two versions of Outlook were running on his personal computing device, or PCD — specifically a Microsoft Surface Pro, as stated by NASA.
“I also see that I have two Microsoft Outlooks, and neither one of those are functioning. If you could remote in and check Optimus and those two Outlooks, that would be great,” Wiseman mentioned.
Shortly after Wiseman reported the issue, Mission Control delivered some positive news.
“We wanted to inform Reid that we have completed remote access to his PCD 1,” the representative from Mission Control stated. “We were able to fix the issue with Optimus, and regarding Outlook, we successfully opened it. It will show as offline, which is normal.”
What in the world are astronauts emailing about, anyway? Isn’t being in space sufficient reason to activate an out-of-office message?
Techcrunch event
San Francisco, CA
|
October 13-15, 2026
This was not the only earthly challenge the astronauts encountered. Shortly after liftoff, their toilet experienced a malfunction.
“The toilet fan is being reported as jammed,” NASA spokesperson Gary Jordan stated, according to a transcript from Space.com. “Now the ground teams are devising instructions on how to access the fan and clear that area to restore the toilet for the mission.”
According to Jordan, they did have “backup waste management capabilities,” which is a relief. In the worst-case scenario, these astronauts wouldn’t have to contend with floating waste (this is not a hypothetical concern). Nonetheless, our nation’s leading aerospace engineers managed to resolve both the toilet issue and the Outlook problem. If they can handle that, surely they can navigate around the moon.
I would inquire with NASA’s Mission Control if they could assist me with my own Outlook difficulties, but they are likely a bit preoccupied.
Neither NASA nor Microsoft replied to TechCrunch’s requests for commentary.

