In recent hours, numerous users on social media have shared that their WhatsApp accounts have been suspended and placed “under review” by Meta. The company, when approached by TechCrunch regarding the situation, stated that it is actively working to reinstate access to these accounts.
Based on posts from affected individuals on X and Threads, many found themselves suddenly unable to use their accounts. When attempting to log in, users were greeted with a message from WhatsApp stating, “Your account activity and device information is currently being verified to ensure compliance with our Terms of Service. We will inform you of the outcome usually within 24 hours.”
Meta’s widely-used messaging platform boasts over 3 billion active users monthly worldwide, meaning that even a relatively minor issue can affect a significant number of users.
Meta acknowledged the situation and informed TechCrunch that they are in the process of addressing it. However, they did not clarify whether users in specific areas were affected or what led to the issue.
“We continuously strive to stay ahead of those who attempt to misuse our service and ban accounts to ensure the safety of other users. Occasionally, we may make mistakes, and when that occurs, we endeavor to resolve it as swiftly as possible to allow users to return to chatting. We’ve taken steps to restore the accounts that have been affected,” a company spokesperson stated.
The organization did not give any specifics regarding what prompted a number of accounts to undergo review.